Residential Real Estate

Closing Day Disputes in Ontario: What Happens When a Walk-Through Reveals Deficiencies?

You have waited weeks — sometimes months — for this day. The movers are booked, the boxes are packed, and the keys are almost in your hand. Then you walk through the property one...

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May 30, 2025 6 min read Residential Real Estate

You have waited weeks — sometimes months — for this day. The movers are booked, the boxes are packed, and the keys are almost in your hand. Then you walk through the property one last time and something is wrong. A window is cracked. The dishwasher is gone. There is a water stain on the ceiling that definitely was not there before.

What happens next depends on how you handle it — and how quickly you get your lawyer on the phone.

The Purpose of the Final Walk-Through

Ontario’s standard Agreement of Purchase and Sale gives buyers the right to inspect the property prior to closing to confirm it is in substantially the same condition as when the offer was accepted. This is a confirmation walk-through, not a renegotiation opportunity. You are there to verify the state of the property, not to raise issues that existed when you signed the offer or that should have been caught during your home inspection.

The walk-through is specifically intended to catch things that changed after the deal was firm: damage caused during the seller’s move-out, missing chattels, or deterioration that goes beyond normal wear and tear.

The Difference Between ‘Substantially the Same’ and ‘Perfect’

One of the first things your lawyer will help you understand is that ‘substantially the same condition’ is a legal standard, not a guarantee that every scuff mark and scratch has been addressed. Minor wear and tear — a small ding on a baseboard, a scuff on a painted wall — generally does not constitute a deficiency that gives a buyer grounds to refuse closing or demand compensation.

Where buyers have legal standing to object is when there is:

  • Actual damage that clearly occurred after the offer was made and accepted
  • Missing items that were specifically listed as inclusions in the APS
  • Incomplete work the seller was contractually obligated to perform before closing
  • A material change in condition that goes meaningfully beyond normal wear and tear

This is the most important thing to understand about closing day deficiencies. Refusing to close can itself constitute a breach of the Agreement of Purchase and Sale — even if the seller is clearly at fault. If you simply do not show up to close, or if you tell your lawyer to stop the transaction without proper legal grounds, you may be exposing yourself to:

  • Forfeiture of your deposit
  • A damages claim from the seller for the difference between your agreed price and what they ultimately sell for
  • Legal costs associated with defending yourself against that claim

Before you make any decision about whether to proceed on closing day, speak with your lawyer. This is an urgent call.

What Your Lawyer Can Do When Problems Arise

Real estate lawyers deal with closing day complications regularly. When you report a walk-through deficiency to your lawyer, they will assess:

How Clear-Cut Is the Deficiency?

A missing stove that was listed as an inclusion is black and white. A roof that looks worse than before is harder to quantify. Your lawyer will help you assess what you can reasonably demand and how likely a court would be to award it.

What Are the Seller’s Obligations Under the APS?

Your lawyer will review the specific language of your agreement to determine what the seller was legally committed to provide, maintain, and deliver on closing day.

Is a Holdback Possible?

A financial holdback — where a portion of the purchase price is held in trust by one of the lawyers pending resolution of the deficiency — is the most practical solution in many cases. It allows the transaction to close (avoiding failed-closing consequences for both sides) while preserving the buyer’s ability to recover the value of the deficiency.

A holdback requires agreement from both sets of lawyers. If the seller’s lawyer refuses, the options narrow significantly.

When the Seller Does Not Cooperate

Not every closing day dispute resolves neatly. If a seller refuses to acknowledge a legitimate deficiency, refuses a holdback, and insists on closing without any accommodation, buyers face a difficult choice. The options are generally:

  • Close the transaction and pursue the seller afterward for damages through Small Claims Court (for amounts under $35,000) or the Ontario Superior Court
  • Withhold closing funds on the advice of your lawyer and accept the risk of a breach claim
  • Seek an emergency injunction — rarely available given the timelines of closing day, but worth discussing with your lawyer in extreme situations

None of these are ideal. The best approach is always to resolve the issue before it reaches closing day — through thorough conditions, clear APS language, and proactive communication with your lawyer in the days leading up to the transaction.

The Role of Documentation

Whatever happens on closing day, document everything. Photograph and video every deficiency before you take possession. Get written confirmation from your agent of what was observed and when. Keep records of every communication with the seller or their representative. This documentation is the foundation of any legal remedy you may pursue.

A Note on Post-Closing Remedies

If a deficiency is discovered after closing — especially if it was concealed by the seller — you may have a claim for misrepresentation or breach of contract. Ontario courts distinguish between patent defects (visible and discoverable with reasonable inspection) and latent defects (hidden and not reasonably discoverable). Sellers who knowingly conceal latent defects face meaningful legal exposure.

The general limitation period for civil claims in Ontario is two years from the date of discovery. Do not wait.

Final Thoughts

Closing day is supposed to be a celebration. When something goes wrong at the walk-through, the instinct is to panic. The practical advice is simpler: stop, document, and call your lawyer. Most closing day deficiencies can be resolved with good communication, experienced legal guidance, and a willingness from both sides to find a workable solution.

Goldstone Law Professional Corporation serves clients across Mississauga, Brampton, Oakville, and the greater GTA in real estate, corporate, estate, and mortgage law. Whether you are buying your first home, structuring a business deal, or planning your estate, our team provides the clear, practical legal guidance you need.

Visit goldstonelawpc.com or call us at 905-595-9917. We are located at 201-186 Robert Speck Parkway, Mississauga, ON L4Z 3G1.

Disclaimer: This article is intended for general informational purposes only and does not constitute legal advice. For advice specific to your situation, please consult a qualified Ontario lawyer.

This article is provided for general information only and does not constitute legal advice. For advice about your specific situation, please contact Goldstone Law PC directly.

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